The Service Cycle

#1: Listen To Understand

Engage, connect with each client.

We listen attentively to understand your concerns, gaps and desired outcomes.

#2: Plan To Develop

#1: Listen To Understand

What's the plan on the plan?

We spend time to think, plan, consult and be creative to ensure the end goal.

#3: Learn By Doing

#1: Listen To Understand

#4: Ensure The Transition

Less theory, more action!

We ensure the learning is fun, engaging, inclusive and relevant to each client's business.

#4: Ensure The Transition

Transfer learnings to the workplace.

We develop and coach each participant with a clear action plan and feedback.

#5: Make A Difference

#4: Ensure The Transition

#5: Make A Difference

Work together to achieve FIRST.

We communicate, record and report on the progress, contributions and investment.

#6: Build The Legacy

#4: Ensure The Transition

#5: Make A Difference

Our task is done, yours has begun.

We pass the baton to the leaders to drive future business growth and success.

About You

How We Can Help

We understand that no business is the same and as such cater for each unique organisation. We customise each requirement and offer flexibility to add value, rather than angst and disruption to your business operation.

We are highly skilled in the fields of consulting and coaching, yet have developed numerous courses to enhance the people, systems and processes within organisations.

These include:

Culture
Interviewing
Onboarding
Sales Skills & Techniques
Customer Service
Communication
Crucial Conversations
Presentations
Facilitation
Time Management
Mentoring
Wellness & Motivation
Role Clarity
Team Effectiveness
Performance Management
Team Leader/Supervisor Development
Leadership/Management Development
Business Planning
C-Suite Coaching